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SUPPORT : +44 (0)203 195 3855
Suite 1567, Kemp House, 152-160 City Road, London, EC1V 2NX, U.K
support@indexpips.com

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Withdrawal Procedures

Deposit and Withdrawal Procedures:

To enhance and simplify your Index Pips trading experience. Our automated withdrawal system, provides our traders with the quickest, safest and most efficient withdrawals on the market.

Using the system is as simple as a few clicks:

  • Make your withdrawal request in your account
  • Receive a confirmation number & email
  • View the status of your withdrawal request
  • One click cancellation option from your account
  • Receive an email with every status change (Approved, Denied etc.)

It’s simple to trade with Index Pips, you can now trade and withdraw funds easily from the comfort of your computer. From now on your experience is complete with our user-friendly automated withdrawal system.

Credit Card Deposits:

When choosing an account base currency other than USD, Client’s credit card may be debited sums which, due to exchange rates and credit card companies’ fees, may slightly vary from the initial sum that has been deposited by Client in the account base currency.

Client hereby accepts that such variations may occur and hereby affirms that Client shall not seek to object or charge this back.

When depositing by a Bank Transfer, as required by Anti Money Laundering regulations, Client is required to use only one bank account, which is in Client’s country of residence and in Client’s name.

An authentic SWIFT confirmation, showing the origin of the funds, must be sent to Index Pips.

Failure to submit such SWIFT may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to Client’s account.

Any withdrawal of funds, from Client’s Index Pips account to a bank account, can only be refunded to the same bank account that the funds were originally received from.

Alternative Payment Methods

(internet payment vendors; money transfer services; etc.) :

When depositing funds using a facility other than credit cards and/or banks, you agree to, and acknowledge being bound by, the regulations and rules of such service, including, but not limited to, fees and other restrictions.

Index Pips, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit, in accordance with Anti Money-Laundering regulations.

Client acknowledges and accepts the following procedures with respect to deposits and withdrawals to accounts:

Withdrawal orders:

The provision of documentation as may be required from time to time by AML (Anti Money Laundering) regulations, credit card companies and Index Pips, is a prerequisite, prior to the execution of any withdrawal order.

Credit card deposits may be, according to credit card companies’ regulations, returned to the same credit card when a withdrawal is performed.

A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to the credit card or to the bank account within five business days, at the Company’s sole discretion.

Withdrawals to bank account may take a longer time period, due to additional security procedures.

Withdrawals and bonuses:

Should the client receive a bonus for a deposit and the client then chooses to make a withdrawal at any time during his trading period, the bonus will be automatically removed from his platform.

In order for the client to be able to withdraw his bonus, he must complete a certain amount of standard lots:

Generic bonuses are calculated at the bonus amount divided by five (for example $100 bonus/ 5= 20 standard lots must be traded before the bonus can be withdrawn)

Special bonuses and promotions are subject to their own terms and conditions that can be found in the promotion or by contacting the dealing room or account manager

If you have any queries regarding the withdrawal procedure which haven’t been answered here, you can drop us an email at enquiries@indexpips.com:

or alternatively contact us at the address given below:

Index Pips
Suite 1567
Kemp House
152-160 City Road
London, EC1V 2NX, U.K.
Tel: + 44 (0)203 195 3855